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After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair.

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After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.

There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.

If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X.

Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.

All recorders must reach v3.4.92 before proceeding further.

Upgrading from v3.4.92 build 170518 or Older If you are experiencing issues where playback is expected but not found, make sure 'Database Repair' is performed as indicated in the procedures and scenarios below.Д«efore proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.ДЄfter upgrading to v4.X, the recorder database will need to be converted and optimized. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.ДЄs more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary.

As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. View the most updated version of this document here: With robust data protection, a fail-safe design, high scalability, simple operation and third party integration, HikCentral Professional is the ideal central security system platform. The user interface is clear and intuitive without any right-click menus, making it convenient to perform tasks ranging from video management to user-authorization management. Multiple servers can be unified up to 100,000 cameras using the Remote Site Management (RSM) module. One server can manage up to 3,000 cameras and 512 access points. All these functions combine to create a powerful, flexible and efficient central management system. HikCentral Professional has the flexibility to integrate with third-party access control, automation and other systems using the OpenSDK or HikCentral Optimus middleware. Licenses last a lifetime with one-time purchase and support remains free. Customers can purchase only the modules needed, and add more advanced modules any time with simple licensing.

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You will find surveillance-related functions such as live viewing and playback along with other integrated functions such as facial recognition, access control, alarm management, vehicle management with license plate recognition, under vehicle surveillance and more. From selecting products, choosing the right lens, calculating storage & bandwidth, configuring devices, to backing up & playing back recorded files, Hikvision tools are designed to ease the daily job for our dealers, A&Es, system integrators and installers.Д«ased on a client-server architecture, HikCentral Professional offers a central management system for businesses to manage and run daily security tasks. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at provides essential tools for our customers to promote operational and installation efficiency by shortening time spent on project planning, deployment and maintenance.

As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the вЂњgray marketвЂќ product. Restoring a вЂњgray marketвЂќ product to its original condition is a factory process and will result in a Chinese interface. Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure.

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If your camera has вЂњCHвЂќ in the serial number, you are most likely using a вЂњgray marketвЂќ product. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American regionвЂ™s firmware and are considered to be вЂњgray marketвЂќ product. Please be aware that Hikvision products are region-specific and regionally supported.

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By downloading the firmware from this web page you are agreeing toВ Hikvision's Software User License Agreement.